Shipping policy
Shipping Policy
At Purrbag, we aim to get your order to you as quickly as possible. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 6-10 business days. Please note that shipping times are estimates and may vary depending on your location and carrier delays.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery status at any time.
Shipping Delays
Purrbag is not responsible for shipping delays caused by the carrier, weather conditions, customs, or any other circumstances outside of our control. If your order is significantly delayed, please contact us and we will do our best to assist you.
Lost Packages
If your tracking shows your package has been delivered but you have not received it, please contact your local carrier first. If the issue is not resolved, reach out to us at Purrbag123@gmail.com and we will look into it for you.
Contact Us
For any shipping related questions please contact us at Purrbag123@gmail.com and our team will get back to you within 1-3 business days.